Returns & Exchanges

At MAGIC JOHN, we stand by the quality of our high-performance electronics and accessories. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the electronic devices in their original packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email and drop off your package at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our technicians inspect the returned hardware for functionality, we will process your refund or ship your replacement within 3-5 business days.